Your data, handled with care.

Introduction

Joyrise Health operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Joyrise Health is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

Personal information means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and applicable law, we may collect contact details; financial and payment details; account information; transaction and cart information; communications with us; device, browser, network, and IP information; usage information; and inferences drawn from this information.

Personal Information Sources

We may collect personal information directly from you when you create an account, use the Services, or communicate with us; automatically from your device and through cookies and similar technologies; from service providers that support the Services; and from partners or other third parties.

How We Use Your Personal Information

We may use personal information to provide, tailor, and improve the Services; process payments and orders; manage accounts, returns, exchanges, shipping, and reviews; remember preferences; recommend products; and create a customized shopping experience.

We may also use information for marketing and advertising, security and fraud prevention, customer communications, legal compliance, valid legal process, disputes, litigation, and enforcement of applicable terms or policies.

How We Disclose Personal Information

We may disclose information to Shopify, vendors, and service providers for functions such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping; to business and marketing partners; when you direct or consent to a disclosure; within our corporate group; in a business transaction; or to meet legal obligations and protect rights and safety.

Depending on where you live, you may have the right to opt out of sharing information for targeted advertising based on activity across merchants and websites.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes information about access to and use of the Services to provide and improve them. Information submitted to the Services is transmitted to Shopify and service providers that may be located outside your country.

Certain Shopify enhanced features may use information from interactions with this store, other merchants, and Shopify. In those circumstances Shopify is responsible for that processing and related rights requests. Learn more in the Shopify Consumer Privacy Policy and at privacy.shopify.com.

Third-Party Websites and Links

The Services may link to third-party websites or platforms. Review their privacy, security, and other terms. Joyrise does not control and is not responsible for the privacy or security of those third-party sites. Public or semi-public information shared through third-party platforms may be visible to others.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. A parent or guardian may contact us to request deletion of information provided by a child.

As of the effective date, we do not have actual knowledge that we sell or share personal information, as those terms are defined by applicable law, for individuals under 16.

Security and Retention

No security measure is perfect or impenetrable, and information may not be secure in transit. Do not use unsecured channels to send sensitive or confidential information.

Retention depends on factors including whether information is needed to maintain an account, provide the Services, comply with law, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have rights to access or know, delete, correct, or receive a portable copy of personal information; to opt out of sale, sharing, or targeted advertising; and to manage promotional communications. These rights are not absolute and may apply only in certain circumstances.

You may exercise available rights by contacting us. We may verify your identity or an authorized agent's authority. We will not discriminate against you for exercising a privacy right and will respond as required by applicable law. Shopify-related rights can also be reviewed at privacy.shopify.com/en.

Complaints

Contact us with concerns about how personal information is processed. Depending on where you live, you may have the right to appeal a decision or complain to a local data-protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live. Transfers from the European Economic Area or United Kingdom rely on recognized transfer mechanisms, such as Standard Contractual Clauses, unless the destination is recognized as providing adequate protection.

Changes to This Policy

We may update this Privacy Policy to reflect changes in practices or for operational, legal, or regulatory reasons. We will post the revised policy, update the date, and provide notice when required by law.

Contact

For questions, privacy requests, or available rights, email heath@joyrise.com or write to Joyrise Health, 4879 Viewridge Avenue, San Diego, CA 92123, US.